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etcc.dk works with the Addie process consisting of five phases: Analysis, Design, Development, Implementation, and Evaluation — this is a dynamic, flexible guideline for building effective training and performance activities and support tools.


In the analysis phase, the challenges and problematics are clarified, the goals and objectives are established and the participants' existing knowledge and skills are identified


The design phase deals with learning objectives, assessment instruments, exercises, content, subject matter analysis, lesson planning and media selection. The design phase is systematic and specific. Systematic means a logical, orderly method of identifying, developing and evaluating a set of planned strategies targeted for attaining the project's goals. Specific means each element of the instructional design plan needs to be executed with attention to details.


The development phase is where the developers create and assemble the content assets that were created in the design phase.The Consultants work together with you to develop and/or integrate technologies. Testers perform debugging procedures. The activity or the project is reviewed and revised according to any feedback given.


During the implementation phase, the facilitators introduce the programme for training the participants. The facilitators' training should cover the course curriculum, learning outcomes, method of delivery, and testing procedures. Preparation of the participants include training them on new tools and knowledge and skills.


This phase consists of (1) formative and (2) summative evaluation. Formative evaluation is present in each stage of the ADDIE process. Summative evaluation consists of tests designed for criterion-related referenced items and providing opportunities for feedback from the users. Revisions are made as necessary.